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 Hasbro Answers Your Questions - August 25th
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Aaron
I ♥ Bend-Ems



USA
9232 Posts


 
Posted - 08/26/2006 :  08:38:14 AM   

1.

POTF2.COM
The POTF2, POTJ and E1 lines all have 2 or 4 digit numbers that would increase every time a change is made to that card (i.e. .00 to .01)

Why was this practice stopped?

HASBRO
We have a new systsem and change the PN (part #) when the artwork needs to change. This is why the UGH Vader insert has a new PM from the regular. Any time we make a change to the part, the number will change. Here's how it works. For the upcoming Galactic Marine figure, we have made one change already to correct the spelling of a word. This change was made AFTER the original went to film to go into production. Our design team caught the mistake in the proof stage, and we issued a new part # for the correction. If the factory can use the new PN without slipping dates, they will run the new part and skip the old one completely. If they are pressed to hit their initial dates and the new film isn't ready, they will run with the old (incorrect) part until the new one is ready. Such is the case with packaging, or deco revisions. If we can hit the dates, we will.

2.

POTF2.COM
Why has the Canadian line remained intact and not been replaced just by throwing French stickers on American cards?

HASBRO
We produce our basic figure cards already for the three biggest Star Wars collector countries (U.S., U.K., and Germany) and there are extra texts and symbols for these as a result. Adding French and legal marks for Canada would be too much for the packaging to support, and as a result, the Canadian team adapts their product as they determine the Canadian market requires it.

3.

POTF2.COM
The Endor wave shipped with little black stickers on the bottom of the figures' bubble. What's the purpose of such stickers, and what do those four symbols actually mean on the bottom of the insert?

HASBRO
It's possible that you got a different county's version of a card in the normal domestic run. The samples we've seen of Endor do not have any stickers. We develop our packaging to be able to go into the three biggest collector markets - the U.S., U.K., and Germany. The symbols on the insert are for consumer caution statements for the U.K. and Germany.


Check back weekly for more answers.

You can post a question to Hasbro here:

http://www.potf2.com/potj/forums/topic.asp?TOPIC_ID=10254

Check out the weekly answers from BehindTheToys here:

http://www.behindthetoys.com/forums/topic.asp?TOPIC_ID=7376

subpopz
Ω



10022 Posts


 
Posted - 08/31/2006 :  3:32:37 PM

The Canadian line is interesting. I had never thought of how much it would bog down the card/inserts adding all the French stuff and Canadian legal jarble.

The PN system, like plo-koon pointed out, has replaced the old .00 system. But, I still wonder why they aren't incremental increases, as the old system seemed easier to track (for us, anyway). I wonder if they'd tell us if the number can be broken down into meanings - like the datestamp, or if its just an incremental number.


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Sam Solo
The Abominable Wampa



USA
3229 Posts


 
Posted - 08/31/2006 :  8:32:53 PM

quote:
Originally posted by Aaron

1.
For the upcoming Galactic Marine figure, we have made one change already to correct the spelling of a word. This change was made AFTER the original went to film to go into production. Our design team caught the mistake in the proof stage, and we issued a new part # for the correction.




Great a possible mfg error already. Pretty intestest process instead of a core Pn and a revision another whole new PN.

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plo-koon
Collecting Since 1995



2559 Posts


 
Posted - 09/02/2006 :  3:41:46 PM

This is a huge example of what I do not like about these Hasbro Q&A's

Question as asked by SWcollector:

Q)What is the reason for the pieces of black tape on the bottoms of each figure's package in the Endor wave? On some figures it is on the outside part of the clear plastic blister, and on other's it is directly applied to the bottom of the blister insert, over the picture of the lion's head inside the yellow triangle and the letters "CE."

A)We develop product to be able to go into the heavy collector markets - the U.S., U.K., and Germany with a "one size fits all" package approach. Sometimes, this means that the consumer caution statements needed for one country don't apply to all countries The rules are slightly different between the U.S. and European countries and that's where your seeing some of the products "caught" between the slightly different standards. Since we need to have consistent communication in the U.S. (i.e. not have a caution statement when there is none needed), we'll have to cover up the European warnings when the product is released in the U.S.


Same question as asked by POTF2:


POTF2.COM
The Endor wave shipped with little black stickers on the bottom of the figures' bubble. What's the purpose of such stickers, and what do those four symbols actually mean on the bottom of the insert?

HASBRO
It's possible that you got a different county's version of a card in the normal domestic run. The samples we've seen of Endor do not have any stickers. We develop our packaging to be able to go into the three biggest collector markets - the U.S., U.K., and Germany. The symbols on the insert are for consumer caution statements for the U.K. and Germany.


--------------------------------------------------------------------------

Depending on who at Hasbro answers these questions you get very different responces. I believe whoever gave the answer to SWcollector was better informed. But who knows really? These Q&A's are a waste.




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subpopz
Ω



10022 Posts


 
Posted - 09/03/2006 :  05:05:08 AM

The answer to swcollector was, yes, more informative. But they both essentially say the same thing.

quote:
These Q&A's are a waste.

Then why do you keep reading them?


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plo-koon
Collecting Since 1995



2559 Posts


 
Posted - 09/03/2006 :  05:56:34 AM

They do not say the same thing. They contradict each other actually. With this contradiction can you believe anything Hasbro answers in these Q&A's? It tells me that if someone over there doesn't know something they make something up instead of researching it.

quote:
quote:
--------------------------------------------------------------------------------
These Q&A's are a waste.
--------------------------------------------------------------------------------


Then why do you keep reading them?


Because you guys feature them on your site. Since this seems to have taken the place of a percentage of the on topic discussion I might as well read something while I'm here.



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